IMPORTANT NOTICE: To all our valued customers across the globe, due to the current COVID-19 situation and an overwhelming amount of orders, please expect delays as we try our best to deliver them to you. To compensate for the late delivery, we will provide free shipping for all your orders. In the meantime, we will continue to monitor and adjust according to developments, while putting our families and communities first.

Do you ship worldwide & how much does shipping cost?

Yes – we ship worldwide. There is NO shipping cost & NO sales tax.

What are your shipping and processing times?

We work with suppliers around the world to source high-quality products. Our suppliers typically ship items within one to five days of receiving an order. From that point, it takes 10-20 days for items to arrive:

USA and Canada: 6 – 20 days

Oceania: 8 – 20 days

Europe: 8 – 20 days

Latin America: 9 – 26 days

Other countries: 11 – 30 days

As soon as your product ships, you’ll receive a tracking number that will let you keep tabs of where your order is at all times.

If you haven’t received one or if the tracking number doesn’t work, its okay. Contact us and we’ll fix it!

Processing Times

Orders can sometimes take 2-4 days to process after placing the order before shipping out.

If you need more detailed information, please send us an email at hello@flexibacks.com and we’ll help you out!

Unexpected Delays

In some instances the delivery may take more time than the standard shipping times stated here. Please contact us if your package is taking TOO LONG to arrive and we will help you to resolve any situation that we have control over!