I cannot proceed to pay my order, what do I do?

We are here to help. Please take a screenshot of the error message (if any) and drop us a message at hello@flexibacks.com


Why did my payment fail and what should I do?

There’re a few possible reasons why your payment was unsuccessful:

If you’re still having trouble placing an order after multiple attempts, please contact us here with a screenshot of the error and we’ll sort it out for you.

Not sure if your payment was successful? Don’t worry, you can check your order history page here!


What payment options do you offer?

We offer Visa, Mastercard, American Express, Discover, Diners Club, JCB. Take your pick!